Privacy Policy

How Do We Collect Personal Information

From you. We may collect personal information and other information that you voluntarily provide when you take certain actions, such as when you fill out and submit a program registration form, register for and/or receive our Services, sign up for emails, make a donation, contact us, sign up to volunteer, register to attend an event, apply for a job, stay with us at a shelter, visit one of our clinics, attend our educational facilities, or otherwise use our Services.

From devices you use when you interact with us online. This includes information collected through our Services and automatically from devices you use to connect to our Services. For more information about this, please see our "Cookies and similar technologies" section below.

From third parties and publicly available sources. This includes personal information we collect from other public sources, including, but not limited to, government sources, websites that enable social sharing, social media sites, and websites from our service providers, our affiliates, or other individuals and businesses.

From you in person.

Consent and phone numbers provided for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

SMS Terms and Conditions

Some programs use text messaging to share information, including updates to services. Users have the option to opt-in. By opting-in, you confirm your entry into the text messaging services and might receive text messages to a designated phone number. Message and data rates might apply from your mobile carrier.

Users will have the option to opt-out of the service by texting "STOP" or "QUIT." For assistance, text "HELP."

Consent and phone numbers provided for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

The Types of Personal Information We May Collect From You

Depending on how you interact with us, we may collect the following information:

• Contact Information, such as your name, zip code, address, email address, telephone number, or other similar identifiers.
• Biographic and Demographic Information, such as age, gender, and citizenship.
• Financial and Payment Information, such as credit card details, bank account number, financial information, and payment preferences.
• Activity Information, such as information we collect when you access and interact with our Services, including browser or device model and settings, operating system, and unique identifiers, clickstream data, cookies, browsing history, search history, web-based location, IP address, geolocation, and any other Internet usage information our Services may automatically record when you visit.
• Other Personal Information you provide, such as the content provided in a volunteer application, a job application, or in your communications with us.

How We Use Your Personal Information

We may use your information for the following reasons, depending on your relationship with us:

• To provide you the information and/or Services requested.
• To communicate with you.
• To provide, market, and develop our services, including to maintain our website, troubleshoot, provide customer and technical support, conduct data analysis, test and research.
• To conduct marketing research.
• To understand how you interact with or use our Services.
• To maintain the safety, security, and integrity of our Services.
• To send you information, such as news and/or marketing communications subject to your preferences.
• To aggregate data in an anonymized/de-identified manner.
• To comply with legal requirements and/or to investigate or address claims or disputes.
• To collect analytics in order to understand how our Services are used and to improve them over time.
• To process and complete transactions, including collecting payment and contact information.

How We Disclose Personal Information

We may disclose some or all of the personal information collected from or about you with any of the following entities:

• Service Providers. We may provide personal information to vendors, payment processors, contractors, and business and service providers who provide services to us.
• Government, regulatory, or law enforcement agencies. We reserve the right to disclose your information to respond to valid information requests from government authorities and judicial requests.
• At your direction. We may disclose your personal information at your direction or with your consent.
• The General Public. We may disclose personal information if you choose to disclose personal information when contributing content through videos, interviews, or promotional material.
• Aggregate Data. We may disclose your personal information in an aggregated or non-identifying form.

Links to Third Party Websites

We may provide links to websites and other third party content that are not owned or operated by us. The websites and third party content to which we link may have separate privacy notices or policies. We are not responsible for the privacy practices of these websites.

If you provide any personal information through a third party site, your interaction and your personal information will be collected by and controlled by the privacy policy of that third party site.

Information Security

We use commercially reasonable administrative, technical, personnel, and physical measures designed to safeguard information in its possession against loss, theft, unauthorized use, disclosure, or modification. However, the confidentiality of information transmitted over the Internet cannot be guaranteed.

WE CANNOT GUARANTEE THAT UNAUTHORIZED THIRD PARTIES WILL NOT GAIN ACCESS TO YOUR INFORMATION; THEREFORE, WHEN SUBMITTING PERSONAL INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.

Cookies and Similar Technology

We and our providers use various tools to collect data when you visit our sites and apps, including cookies, pixels, and other similar technologies. Some of these technologies store data in the browser or on your device. Other technologies may use network-related or other information to recognize your device (e.g., IP address).

Your web browser can be set to allow you to control these technologies, such as whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. To find out more about cookies, visit www.aboutcookies.org.

Some browsers permit the user to send a "Do Not Track" ("DNT") preference to websites. Because there is not yet a common understanding of how to interpret DNT, we do not currently respond to the DNT signal on our website.

Your Marketing Preferences

We may periodically send promotional materials or notifications related to our Services. If you no longer wish to receive promotional marketing materials from us, you may opt out by following the instructions included in any email.

There are certain service notifications and other non-promotional emails that you may not opt out of, such as notifications of changes to our Services or policies.

Updates to the Policy

We may update this policy from time to time. To the extent permitted by law, any changes to our Privacy Policy will be posted to the website and will become effective upon posting. Any changes will be effective only after the effective date of the change.

Contact Us

We welcome all requests, suggestions and questions concerning our use of your personal information. All such communication should be directed to Paving the Way Multi Service Institute: