About

About Us

Fulfill Your Dreams

"Having feelings isn't a sign of weakness — they mean we're human."

Paving The Way MSI community event
Who We Are

A Trusted Behavioral Health Clinic in Washington, D.C.

Paving the Way MSI was born from a deep passion and a sense of urgency to support underserved communities in Washington, DC that often faced significant barriers to accessing quality behavioral healthcare.

Our co-founder and CEO, Paulette Jones, saw firsthand through her educational background and work with youth how many children entered school eager and ready to learn, but often became withdrawn, disengaged, or unable to focus due to the challenges and stressors they faced outside of the classroom. Recognizing that many of these struggles extended beyond education alone, she became determined to find a way to make a lasting impact through behavioral health support and community care.

Built on the belief that supporting children helps strengthen families and ultimately creates healthier communities, Paving the Way MSI began from humble beginnings within Matthew's Memorial Baptist Church in Southeast Washington, DC. What started as a community-focused effort to provide support and hope has since grown into a trusted behavioral health organization serving children, adolescents, adults, and families throughout the District of Columbia.

For years, PTW MSI served as one of the only free standing behavioral health clinics within the community, working to ensure that children youth and families had access to compassionate, culturally responsive, and high-quality care close to home.

Today, PTW MSI is a Free Standing Behavioral Health Clinic and Core Service Agency providing evidence-based behavioral health services across the lifespan, with a specialized focus on children, adolescents, and young adults (ages 5–21). Our goal is to support healthy emotional development, resilience, and successful transitions into adulthood while helping individuals navigate challenges such as anxiety, depression, trauma, and life stressors. We also support adults and families through compassionate, community-centered care designed to strengthen overall wellbeing and long-term success.

Our Mission

To stabilize and empower children, adolescents, adults, and their families so that they may become self-sufficient in their lives, community, and beyond.

Our Goal

To enable our consumers to establish and maintain the requisite mental balance that will allow them to live and achieve a successful life for themselves and their family.

Having feelings isn't a sign of weakness — they mean we're human.

Nikki Webber Allen / TED Talk

Our Values

Living Our Values TWICE

By removing barriers that take focus away from care, we empower our staff to center their energy where it matters most: on the people we serve. Together, our values form the word T.W.I.C.E. — a reminder that we live our values twice: once through our words, and again through our actions.

T.W.I.C.E. is more than a word — it's a promise. A promise to ourselves and to the people we serve to be twice as compassionate, twice as caring, and twice as committed, so that every person who leaves PTWMSI walks away twice as confident in their future.

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T

Team Spirit

Commitment to Team Success

We are stronger together. Every voice, every effort, and every act of teamwork helps us build a culture where trust can thrive, collaboration is natural, and successes are shared and recognized.

— We turn challenges into opportunities and success into celebration.

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W

Walk the Talk

Leading by Example

Every action impacts the well-being and safety of those around you. When decisions are guided by respect, compassion, good judgment, and professionalism, they inspire others to follow your example and help build a culture of integrity, quality, and safety.

— Live with integrity. Lead by example.

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I

Impactful Stewardship

Responsible Leadership

We lead with purpose. Every decision and resource is used wisely to create lasting impact and healthier futures for the people and communities we serve.

— Lead with purpose. Create lasting impact.

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C

Community Unity

Collective Understanding

We break down stigma and build bridges. By uniting families, partners, and communities, we expand access to care and strengthen mental health awareness for all.

— Break stigmas. Build bridges.

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E

Excellence Everywhere

Commitment to Quality Care

Excellence isn't a moment — it's our standard. We deliver exceptional, person-centered care at every touchpoint, raising the bar for ourselves and for the communities we serve.

— Raise the bar in every interaction.

Our Team

Leadership

Meet the dedicated professionals leading Paving the Way MSI.

PJ

Paulette Jones

Chief Executive Officer

AB

Ashlee Barros

Chief Operating Officer

DA

Dr. Asha Davis, MD

Medical Director

DJ

Dr. Jermaine Wyatt, Ph.D, LICSW

Compliance Officer

KC

Kevin Clarke, MPH

Director of HR & Quality Assurance

Our People

Staff Spotlight

The dedicated professionals making a difference every day.

KR

Karla Rodriguez

Case Manager

Victims of Crime
ZB

Zoé Bright

Care Coordinator

DC MAP
RB

Russell Brown, LGSW

Free Standing Mental Health Clinician

Free Standing Clinic
HB

Hanna Bratt, LG

Trauma Based Therapist

Victims of Crime

Support Our Mission

Your donation helps us provide accessible mental health care to families in Washington, D.C. who need it most.

Joint Commission Gold Seal

Joint Commission Accredited

Paving the Way MSI has earned The Joint Commission's Gold Seal of Approval, recognizing our commitment to the highest standards of healthcare quality and patient safety.

If you are in crisis or experiencing an emergency, call 911 or the Suicide & Crisis Lifeline at 988

Paving The Way Logo

A Free Standing Behavioral Health Clinic committed to providing evidence-based services to children, adolescents, adults, and families in the District of Columbia.

Contact Info

3400 Martin Luther King Jr. Ave SE,
Suite 300, Washington, DC 20032-1542

Fax: (202) 769-2834

Office Hours

Monday – Thursday9:00 AM – 8:00 PM
Friday9:00 AM – 5:00 PM
Saturday10:00 AM – 2:00 PM
SundayClosed

© 2026 Paving the Way Multi Service Institute. All rights reserved.

Serving the D.C. community with since 2015

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